Privacy Policy

General

A Privacy Policy that SWITCHSTORE has produced explains to consumers how their information is obtained and utilised. The conditions of use included in this document include the privacy policy as it was previously specified above. The Privacy Policy is a tool used to guide your usage of this App.

 

The SWITCHSTORE app is covered by this privacy statement. In addition to informing You about Your privacy rights and how the law protects You, this Privacy Policy explains Our policies and practises regarding the gathering, use, and sharing of Your information when You use the Service. We utilise Your Personal information to deliver and enhance the Service. You consent to the collection and use of your information in line with this Privacy Policy by using the Service.

SWITCHSTORE is a property of SWITCHSTORE DOTIN PRIVATE LIMITED, an Indian Company registered under the Companies Act, 2013 having its registered office at Opposite Central Excise Office, Khata NO-62/122, PLOT NO-279/459, J.K Road, Rayagada, Odisha, 765001.

Interpretation and Definitions

Below mentioned are the definitions for the purpose of interpretation of the agreement.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a unique account created for you to use in order to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of fifty percent or more of the shares, equity Shares
  • Application means the software program provided by the Company downloaded by You on any electronic device, named SWITCHSTORE
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SWITCHSTORE DOTIN PRIVATE LIMITED, Orissa. Country refers to: Orissa, India
  • Device means any tool that can access the Service through the use of digital device such as a computer, a cellphone or a tablet.
  • Payment Gateway means ‘Razorpay’ being the best payment gateway for all the E-commerce or online transactions. All the users of this app doing online transaction have to pay the transaction amount or charges as per the terms and conditions of razorpay payment gateway.
  • Personal Data Any information that refers to an identified or recognizable individual is considered personal data.
  • Products and Service refers to the products and services listed in ourmobile Application.
  • Service Provider Any individual—natural or legal—who processes data on behalf of the Company is referred to as a service provider. It refers to third-party businesses or individuals that the Company hires to enable the Service, supply the Service on its behalf, perform services related to the Service, or assist the Company in analysing how the Service is used.
  • Third-party Social Media Service any website or social network that a User can use to log in or establish an account in order to access the Service.
  • Usage Data refers to information that is automatically gathered, either from the infrastructure of the Service or through usage of the Service (for example, the duration of a page visit).
  • You refers to the individual who is accessing or using the service, or, if applicable, the business or other legal entity on whose behalf the individual is accessing or using the service.

Collecting and Using Your Personal Data

Contact information. While utilizing Our Service, We might ask You for specific personally identifiable information that will allow Us to get in touch with or identify you. Personal identifiable information comprises of:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Invoice and payment details:

When you purchase a product or service, we may ask for your billing name, billing address, and payment method. On our App, we never keep track of your credit card number, expiration date, or any other card-related information. Our online payment partner CC Avenue will gather and process credit card information

Details you post: We gather the data you publish in a visible area of our app or on a social networking platform operated by SWITCHSTORE.

Demographic information.: When you use our app, we may compile demographic data about you as well as information on the events you enjoy, plan to attend, or purchase tickets for. This information could also be gathered as part of a survey.

Other information. We could track your IP address and the browser you’re using if you use our app. We may examine the website you came from, how long you spent using our app, the pages you viewed, or the website you go to after you leave us. We may also get information on the kind of mobile device you are using or the operating system version that is installed on your computer or other device.

Ways of gathering information.

Usage of information to contact you:In order to validate a purchase you made on our app or for other marketing purposes, we may contact you using the information you give.

Usage of information to respond to your requests or questions.Your information could be used to verify your registration.

Usage of information to improve our products and services. Your information could be used by us to personalise your interaction with us. This can entail showing material according to your choices.

Usage of information to look at site trends and customer interests. Your information could be used by us to improve our app and products. We may combine the information we get about you from you with the information we learn about you from other sources.

Usage of information for security purposes. We might utilise information to safeguard our business, our clients, or our apps.

Usage of information for marketing purposes.You might receive information from us about exclusive sales or deals. Additionally, we could inform you about fresh features or goods. These might be either our own offers or items, or those that we believe you would find interesting. For instance, if you purchase tickets from us, we’ll sign you up for our newsletter.

Usage of information to send you transactional communications. In relation to your account or a transaction, we could send you emails or SMS. We utilise data in accordance with other legal requirements.

Allocation of information with third-parties

Sharing of information with third parties who perform services on our behalf. With vendors who assist us in managing our online process, payment processors, or transactional message processors, we share information. There might be some vendors outside of India.

Sharing of information with the event organizers.We provide the product and service providers, as well as other parties involved in fulfilling the purchase agreement, with your information. The information we provide to the event planners and other parties may be used by them in accordance with their privacy policies.

Sharing of information with our business partnersThis includes a third party that runs the location where we host events or that provides or sponsors an event. The information we share with our partners is used by them in accordance with their privacy policies.

Sharing of information if we think we have to in order to comply with the law or to protect ourselves.We’ll exchange data in order to comply with a court order. If a government agency or investigative body demands it, we might also disclose it. Or, when we look into possible fraud, we could potentially disclose information.

Sharing of information with any successor to all or part of our business. For instance, if a portion of our company is sold, we might hand over our customer list as part of the deal.

Sharing of information for reasons not described in this policy. You will be informed about such details in advance on prior basis.

Email Opt-Out

You have the choice to discontinue receiving our promotional emails. Please send an email to support@switchstore.in to stop receiving our promotional texts. Your request may be processed in ten days or less. Even if you choose not to receive advertising messages, we will still notify you regarding your purchases from first to last via transactional messaging.

Delete Your Personal Data

We can remove the confidential Data we have gathered on you at your request, or we can assist you in doing so. You may be able to remove specific bits of information about yourself from our service. You may edit your personal information if you have an account by logging in and heading to the account settings page. This allows you to renew, change, or remove your information whenever you choose. You can contact us to request access to, change of, or removal of any personal data you’ve provided us. Please be aware, however, that we may be forced to keep certain information on file on occasion owing to a legal need or other reason.

Third party sites

 

You can be sent to third-party Apps that we do not control if you click on one of the links to such Apps. The privacy policies of such Apps are not covered by this policy. Carefully review the privacy policies of other apps. We have no power over these extra websites.

Changes to this Privacy Policy

Our privacy statement may be modified from time to time.We will notify you of any changes by posting the amended Privacy Policy on this page. We shall notify You through email and/or a clear notice on Our Service prior to the modification taking effect, and we will update the “Last updated” date at the top of this Privacy Policy. It is recommended that you review this privacy statement for changes on a regular basis. Any changes to this privacy statement become effective when they are published on this page.

Children’s Privacy

Anyone under the age of twelve is not eligible to use our products and services or our app. Anyone under the age of twelve is not firmly subjected to our collection of personally identifying information. You are requested to contact with us if you’re a close relative or legal custodian and you know that your adolescent has provided us with any sensitive personal information. We take efforts to erase the data from our servers if we become aware that we may have obtained Personal Data from anybody under the age of twelve without verifying parental permission. We may ask for your parent’s permission before collecting and using your information if we must rely on consent as the legal basis for doing so and your country requires it.

Other legal requirements

The corporation may reveal your private Data in the good assurance belief that such act is necessary to do so:

  • Act in accordance with a lawful obligation
  •  
  • Protect and secure the civil rights or possessions of the Company
  • Prevent or examine possible unlawful activity in connection with the Service
  • Protect the individual safety of user of the Service or the community
  • Protect against legal responsibility